Refund policy

Returns

•  You can return any unopened, unused product within 30 days of delivery for a full refund.

•  Please contact me first before sending anything back — i'll confirm the return and give you the return address.

•  Return shipping is on the customer, unless the item arrived damaged or incorrect (then we cover it).

Damaged or incorrect items

•  If your order arrives damaged or incorrect, contact me within 7 days with a photo, and we'll make it right with a replacement or a refund.

Opened products

•  Because my products are made for sensitive, eczema-prone skin and can't be resold once opened, opened or used products can't be returned — except if they arrive damaged or defective.

Refunds

•  Once we receive and check your return, we'll refund your original payment method.